Friday we called Comcast to cancel our cable service.
With it now being re-run season, we felt it was the perfect time to cut the cord, so to speak, and try life without cable tv. I didn’t like the idea of parting with my DVR because I really do love having shows waiting for me to be watched, but I was willing to give it a try. In addition, we already have Hulu, Netflix, and Amazon Prime so there’s no shortage of alternative sources of entertainment, nevermind the fact that it’s almost summer and we want to spend more time outdoors.
An interesting thing happened when I called to cancel – I was offered a lower rate for cable plus internet (at the same speed) than it would cost to retain just internet service. That’s even when factoring in the ridiculous $10 HD technology fee. And of course I’m going to pay that fee because I don’t have a 55″ 4k TV for nothing, you know (it was a splurge/steal at Costco, don’t hate).
Quick rant: Who is still watching standard definition cable, besides my parents, these days? Don’t you think that fee is just a way for Comcast to get even more money out of people? You can get HD channels on your TV over the air with a regular antenna for goodness sake. Anyway…
I kept clarifying with the customer service agent to make sure I wasn’t mistaken, but sure enough, our new package would cost $20 less per month than internet alone and all we had to do was swap the DVR and move down to the cable package they call Digital Economy. Done and done!
We packed up the box and headed to the Xfinity store to swap it. We had to wait a little over twenty minutes to do so, however, because it was a bit crowded on a Friday afternoon. They’ve closed many of their service centers and the ones remaining bear little resemblance to how they used to look when I worked for them well over a decade ago. They are trying for an Apple Store vibe and several days later I’m still not sure whether it works. But I guess if you have to wait around to do something as simple as swap equipment it might as well be while sitting on a cushy ottoman in a dimly lit modern-looking establishment, right?
Overall our bill will be a full $50 less than what we were paying before while still giving us access to basic channels. I call that a win. It’s just funny how much they push their cable service, to the point where you’d be paying more without it.
Now I just have to remember to call back in 12 months when that promotional rate expires and “cancel” my service again.